Browse Help Topics
Select a topic below to jump to the area you need help with, or scroll down to browse our most frequently asked questions.
Getting Started
Creating your account and understanding virtual coins.
Game Rules
Detailed rule references for Poker, Blackjack, and Roulette.
Coins & Balance
How your coin balance works and what it means.
Your Account
Managing your profile and preferences.
Responsible Gaming
Resources and guidance for healthy play habits.
Contact Support
Reach our team directly for personalised help.
Frequently Asked Questions
These are the questions our players ask most often. If you don't find your answer here, please contact our support team.
How do I get my 5,000 starting coins?
Upon creating a free account, 5,000 virtual coins are credited to your account automatically. No purchase or verification is needed.
Can I lose my coins permanently?
Your coin balance is saved in your browser's localStorage. Clearing browser data will reset it. Coins cannot be recovered once lost through normal gameplay.
Why can't I buy more coins?
MapleeEliteTables is a free-to-play social platform. There is no mechanism to purchase coins because we believe great entertainment should be accessible to everyone without financial barriers.
Is this real gambling?
No. MapleeEliteTables is a social entertainment platform. No real money changes hands and virtual coins have zero monetary value. This is purely for fun and skill development.
What happens if I run out of coins?
If your coin balance reaches zero, please contact our support team. We'll assess your account history and may be able to assist with a small courtesy top-up.
Still Need Help?
Our support team is here for you. Reach us at support@MapleeEliteTables.com or visit our Contact page to send us a message directly. We aim to respond to all enquiries within 24 hours.